Payment Terms & Methods
Secure payment options and transparent terms for dental supply orders.
DentalSup provides flexible payment methods so clinics and distributors can choose the option that fits their procurement process. We use secure payment channels, confirm payment terms during quoting, and provide invoices and documentation for each transaction. If you need special terms for a long term supply agreement, we can evaluate options based on order history and volume.
Accepted Payment Methods
Bank Transfer (T/T)
Common for international B2B transactions and larger orders.
Letter of Credit (L/C)
Available for qualified orders that require additional payment security.
PayPal
Suitable for smaller orders and sample requests.
Credit Card
Convenient for select orders with fast confirmation.
Standard Payment Terms
Our standard terms are a 30 percent deposit to start production and 70 percent balance before shipment. For in stock items or sample orders, full payment may be required upfront. L/C at sight can be arranged for qualified buyers. We confirm the exact terms in the proforma invoice to avoid confusion.
- 30 percent deposit to confirm production
- 70 percent balance before shipment
- L/C at sight for qualified orders
- Full payment for samples or small orders
Refund & Claims Policy
We stand behind the quality of our supplies and address issues quickly. Refunds or replacements are available when products arrive damaged, when incorrect items are shipped, or when documented defects are confirmed. Please notify us within 7 days of delivery so we can review the case and provide the next steps.
Custom or opened consumables may not be eligible for refund unless there is a verified quality issue. We will always work with you to find a fair resolution that protects your practice and ensures future confidence.
Invoices & Documentation
Each order includes a proforma invoice and final commercial invoice. If you need special documentation for customs or reimbursement, tell us during the quote process so we can prepare the correct documents. Contact us for details if your region has specific invoice formatting requirements.
Need Custom Payment Terms?
Share your procurement requirements and we will propose a compliant payment option.
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